Cancellation Policy:

This Cancellation Policy applies to all products and services provided by Halifax Charcuterie, including but not limited to:

• Charcuterie Boards: Date Night Boards, Girl’s Night Boards, Party Boards, and any custom charcuterie boards.

• Grazing Tables: Customized grazing table setups for events and gatherings.

• Classes and Workshops: Live, virtual, or in-person classes and tasting events.

• Custom Orders: Orders with unique requirements or specifications outside the standard menu.

• Event Services: Staffing, rentals, and equipment associated with grazing table setups or on-site services.

1. Cancellation by Client

• The Client must provide written notice of cancellation at least 7 calendar days before the final payment due date.

• Written notice must be sent via email to halifaxcharcuterie@gmail.com.

• The date of receipt of the email will be considered the official cancellation date.

2. Refund Eligibility

a. Deposit-Only Cancellations:

• If a cancellation occurs after a deposit has been paid, the Client is entitled to a 50% refund of the deposit amount.

• This refund is only applicable if the cancellation occurs at least 7 calendar days before the final payment due date.

• Refunds will be processed in the original method of payment within 14 business days of receiving the written cancellation notice.

b. Cancellations After Final Payment:

• If a cancellation occurs after the final payment has been made but at least 2 calendar days before the scheduled fulfillment date, the Client will receive a refund of the final payment only.

• The deposit will remain non-refundable in this case.

• Refunds will be processed in the original method of payment within 14 business days of receiving the written cancellation notice.

c. Cancellations Within 48 Hours of Fulfillment:

• If a cancellation occurs within 48 hours of the scheduled fulfillment date, no refund will be issued.

3. Specific Conditions for Products and Services

a. Charcuterie Boards:

• Once preparation begins (typically 24 hours before fulfillment), the order is non-refundable.

b. Grazing Tables:

• Grazing Table orders canceled within 7 calendar days of the fulfillment date are non-refundable.

• Any pre-arranged rental equipment deposits will also be forfeited if cancellation occurs after this timeframe.

c. Classes and Workshops:

• Class registrations canceled within 48 hours of the event are non-refundable.

• Registrations may be allowed a one-time transfer to a future class at Halifax Charcuterie’s discretion.

d. Event Services:

• Cancellation of on-site staffing or equipment rentals within 7 calendar days of the event will result in no refunds.

• Any damages to rented equipment will be charged separately if cancellation occurs after equipment has been dispatched.

4. Force Majeure (Unforeseen Circumstances)

• Halifax Charcuterie will not be liable for failure to fulfill an order or provide refunds due to events beyond its control, including but not limited to:

• Natural disasters

• Pandemics

• Government restrictions

• Power outages

• Unforeseen emergencies

• In such cases, refund eligibility will be assessed on a case-by-case basis at Halifax Charcuterie’s sole discretion.

5. Non-Refundable Payments

• Any cancellations outside of the specified conditions above will result in no refund being issued.

6. Changes to this Policy

• Halifax Charcuterie reserves the right to amend this policy at any time.

• Updated policies will be communicated via our website and will apply to all future transactions.

7. Acknowledgment of Policy

• By placing an order, booking a class, or reserving an event service, the Client acknowledges and agrees to this Cancellation Policy.

• Halifax Charcuterie reserves the right to refuse service or future orders if cancellation policies are not adhered to.

8. Contact Us

For any questions or to submit a cancellation request, please contact us at:

• Email: halifaxcharcuterie@gmail.com